Get support
Email help@zentop.tech for help with setup, integrations, triage results, or your subscription.
To help us answer quickly, include:
- your ZenTop Triage address, for example
https://contoso.zentop.tech - the PSA you use
- for a problem with a ticket, its ticket number and what you expected to happen
- any message ZenTop Triage showed, copied exactly
Many common problems are covered in Troubleshooting and in each integration page’s troubleshooting table.
Some actions, such as a Full Resync of your documentation, should only be run when support asks you to; see Documentation KB.